The end of Epic printing issues
Printing lab results, medication lists, patient labels and wristbands, demographics and more is at the core of day to day operations. When problems occur when printing this Epic output it disrupts processes. Medical staff needs to be able to rely on these deliverables to be printed fast and accurately. The LRS print management solution for Epic monitors the output throughout the printing process. If an issue occurs, the LRS system will either resolve the error or if unable to, notify support staff so processes do not get delayed or keep delays to a minimum.
In the case of a device outage, the print job can be rerouted to other devices and the end-user will be notified. Naturally, when pull printing is enabled, the end-user can choose to print at another device nearby.
Other benefits to Epic printing with LRS VPSX/EI
- There are more benefits associated with the fully integrated LRS solution for Epic. It does not rely on Windows spooling and thus eliminates the need for multiple print servers.
- Centralized control over all printing devices greatly reduces admin time. IT professionals no longer have to document and repeat updates and upgrades to print drivers for each server.
- The helpdesk portal can quickly identify any hurdles in the print process and find the origin of the error.
LRS has a number of solutions to support medical staff in healthcare environments. Whether it is about printing from EMR/EHR systems or sharing data in digital format, LRS can help.