The Business Value of Output Management
An IDC White Paper published 2019
IDC interviewed organizations that use LRS® Enterprise Output Management (LRS EOM) software to support their printing and document delivery requirements. IDC found that these organizations are achieving considerable value through automating and consolidating their printer operations and efficiently delivering documents with LRS EOM software solutions.
As a result, IDC projects that these LRS customers will achieve an average five-year return on investment (ROI) of 486% and will break even on their LRS EOM investment in 6 months by:
- Realizing management and support efficiencies
LRS EOM enables centralized print management and support as well as the effective correlation between print related problems and business applications, which saves IT staff time to manage and support print environments while increasing business user productivity.
Without a product such as LRS EOM, IT staff often struggles in determining the exact failure point between content generation and delivery to the target destination.
- Reducing print-related costs
LRS EOM provides visibility into print environments that organizations can use to optimize costs. Fewer (Windows) print servers are required as a result of its high performance and scalability. The costs related to solving issues with applications, such as SAP, are reduced dramatically as helpdesk can quickly determine the source of the problem. Thus saving the application team valuable time by getting involved in troubleshooting.
- Improving user productivity through functionality and reliability
LRS EOM features create new opportunities for organizations to enable printing. This helps support their employees and business operations while also increasing the agility of their print infrastructure through standardization and simplification. LRS EOM benefits all aspects of the organization: end users, IT & helpdesk, application teams, management and finance.
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