Support End Users

Imagine a sudden decrease of print related problems throughout the organization. Cirrato has been proven to reduce print related support calls by up to 70%. Often, this is 20% of all support volume.

A typical organization with 1,000 printers receives 500 print-related support calls per month. This represents a very big cost saving, and the ability to free up valuable resources for other tasks.

Web-Based Proactive Support

Monitor all queues and printers in real-time
Proactive alerts
Ability to clear queues of unprinted/stuck jobs
Re-route jobs from one queue to another
Check non printed, deleted and completed jobs
Help specific users resolve their issue on the fly
Set up automatic messages for users trying to print to jammed/out of paper printers

Multi-Lingual Support

Allows your support personnel to work in their native language
Supports many languages including Dutch, English, Finnish, French, French (Canadian), German, Italian, Portuguese, Portuguese (Brazil), Russian and Spanish
Based on selection or web browser language

Next Steps

Migrate Cirrato

Looking to migrate from your existing Cirrato products? - Contact Us

Software Release information

List of all the Change Logs here

Looking for Support?

Find out how to contact our Cirrato Support team here

EOM Blog

LRS Provides Safer Prescription Printing at Childrens of UPMC

View All Posts

Cloud Printing

SaaS, PaaS or to run your own Cloud Printing Solution on Premise

Managed Services

Print Scan and Output Management Cloud Service

SAP Output Management

SAP Certified Scan, Print and Output Management

EMR Output

Improving healthcare printing & document delivery for faster, better patient care