How do I install online updates for Drivve | Image?
Prerequisite
To use the functions described in this article, the following conditions have to be met:
- The Drivve | Image module Scanner Power Tools (SPT) is licensed.
- Drivve | Image version 6.0 or higher is used.
- An existing Internet connection is required.
Caution: Drivve | Image Update Assistent only available for Drivve | Image Version 6.0 and higher
The Drivve | Image Update Assistent is only available for Drivve | Image Version 6.0 and higher. Thus, you cannot use the Drivve | Image Update Assistent to update from any version prior to 6.0 to version 6.0.
With the Drivve | Image Update Wizard, you can search for the latest online update. If an update is available, the wizard displays a corresponding message. Then, you can download and install the update with a single click.
To install online updates for Drivve | Image, proceed as follows:
Caution: Installation and support of beta versions
- Updates of beta versions must not be installed before consultation with the Drivve support team.
- Beta versions are not supported by the Drivve support team.
- Start the Drivve | Image configuration program.
- On the Tools menu, click Check for updates.
The Drivve | Image Update Wizard is started and searches for updates.
![](https://files.drivve.com/article/attachment/4509/en/CVID_24612.EN_onlineUpdate_01.png)
If an update is found, a corresponding message is displayed.
Note: No update found
If no update is found, a message is displayed indicating the your Drivve | Image software is up to date.
- In the message, click Yes to install the update.
The update is downloaded and installed. If the update installation finished, this is shown in the user interface of the wizard.
- Click the Close button.
How can I undo an online update?
Proceed as follows:
- Stop all Drivve services.
- Go to the Drivve | Image installation folder (...\Program Files (x86)\Drivve\Drivve Image).
- Open the backup folder.
- Open the folder of the latest backup:
This folder contains the two folders: commonfiles and installdir.
- Copy the content of the commonfiles folder to the folder ...\Program Files (x86)\Common Files\Drivve.
- Copy the content of the installdir folder to the folder ...\Program Files (x86)\Drivve\Drivve Image.
- Restart the Drivve services.