LRS Managed Services

With changing priorities and business needs, many customers want to re-focus their internal IT resources on core business initiatives. To support this effort, LRS has developed our Managed Services offering for your LRS^® software.

Simply put, our LRS Managed Services solution offers the benefits of LRS’ industry-leading Enterprise Output Management solutions without the need to dedicate your internal staff resources to install, configure, maintain, and support the LRS software. Instead, LRS can shoulder some or all of these tasks, providing reliable document delivery in a flexible, scalable service model.

Why Change? Why Now? Why LRS?

LRS Managed Services may make sense if your organization:

Manages LRS products running on prem at your site or in your private cloud or manages LRS products hosted in the LRS Cloud

Relies on key documents to complete critical business processes

Wants to minimize the time your internal IT resources spend on managing printers and documents

Wants to leverage LRS expertise to realize greater value from your investment in LRS solutions

Embraces cloud-based infrastructure solutions for improved savings & flexibility

For over 40 years, many of the largest companies in the world have relied on LRS Enterprise Output Management software for assured delivery of critical business documents.

Result? More scalable, flexible, and reliable software supported by the most knowledgeable and experienced team of document experts anywhere in the world. LRS Managed Services lets you benefit from this expertise while saving money.

Working with LRS Managed Services

The diagram below shows how LRS Managed Services staff works with your team on a solution to meet your business needs. Click on the sections to find out more about the journey.

LRS Managed Services Stages

Transformation

LRS gathers information about your existing print infrastructure to design a service to meet your requirements. Once discussed and approved by your organization and LRS, the service designs are shared with the LRS implementation team.

Transition

LRS team designs and implements the service in accordance with agreed scope, SLAs, etc. then transitions to Onboarding and Go-Live

Service Operations

On an ongoing basis, LRS staff manages all of the following:

Reported Incidents
Change requests
Events
Problems
Software releases
Reports

Continuous Service Improvement

On an ongoing basis, LRS provides:

Quarterly business reviews
Detailed reports of document usage
Product performance, functionality, and usability enhancements
Summary report prior to contract end to aid next transition cycle

Looking for a Managed Service?

Let the subject matter experts manage your LRS software and worry about maintaining your printing environment; we can do all the administration and servicing of your LRS software.

We are happy to answer questions and provide more detailed information. Email our Services Team today.